If you have any queries relating to your order or any of our products, our specialist customer service team will be happy to help you.
However, we have set up a number of pages that may help you solve your query - you may wish to consult these before contacting us:Frequently Asked Questions
Please quote the subject of your enquiry, order reference (if applicable), customer number, postcode and telephone number in all correspondence.
Please note we will NEVER supply your telephone number of email address to a third party. Please also note, some calls may be recorded for training purposes.
Please quote the subject of your enquiry, your order reference, customer number, postcode and telephone number in all correspondence. Please select the email address most appropriate to your enquiry.
For queries relating to orders: firstname.lastname@example.org
(Please do not send orders to us via email with your credit card details)
If you need specific gardening advice from an expert, why not try our partner SmartPlant™. The SmartPlant™ app offers plant identification, a calendar of growing tips tailored to your own garden, pest and disease identification and advice, expert chat, and plant suggestions based around your gardens growing conditions. Click here to find out more about our partnership.
If you need detailed growing advice, gardening hints and tips or maybe it's help with pests and diseases that you are looking for. It's all here in our Gardening Guides sections, click here to find them.
For any enquiries about our Horticultural Society Club terms or orders: email@example.com
If you are looking for a bespoke seed packet for a marketing promotion, please click here for further details.
For enquiries about deliveries of seed in bulk quantities please consult our Direct2Grower website
For Press enquiries, image requests, or PR please contact our firstname.lastname@example.org
For delivery outside the UK please phone +44 333 400 0033 or email email@example.com
Sign up to our UK newsletters and get 10% off your first order*
* New customers only