We make a nominal charge for delivery on orders. All such delivery charges are added automatically to your shopping basket.
Seeds and gardening equipment will normally be delivered within 7 working days.
'Despatch: Within 24 hours' applies to orders placed online from Sunday to Thursday. Orders placed online on Friday or Saturday will be despatched on Monday. Please note that for Bank Holiday weekends, orders placed Friday to Sunday will be despatched on Tuesday. Please allow 3 to 4 working days for your product to arrive before contacting us.
Plants, bulbs, potatoes etc are delivered at the appropriate time for planting and will be stated on the product page or in your order acknowledgement.
Each variety of plant or product is packed separately. So, if you order several plant varieties or products, these are likely to arrive on different days. We will send growing guides with all our plants to help you get the best from your chosen varieties.
All items on this site are for delivery to UK addresses only.
Online orders placed for Happy Beaks bird food or feeders before 1pm Monday to Friday will be delivered the next working day. Orders on Saturday and Sunday will be despatched on Monday and delivered on Tuesday.
Unfortunately like many companies in our industry we are currently unable to supply plants and seeds to Northern Ireland. Thompson & Morgan have a large customer base in Northern Ireland and we are committed to finding a way that we can ship there again. Until that time we will be sadly unable to accept orders for live plants and seeds.
Delivery restrictions apply to some products.
Thompson & Morgan strives to ensure that all its plants are delivered to you in the perfect condition for planting. While the majority of our nursery plants cope well with slight delays in intransit, sadly, the time it takes to deliver to certain locations in the UK means that we can't guarantee this for some of our smaller plug products and tender bedding and vegetable lines, which do not respond well to the extra journey time. So regretfully while we offer the majority of our live plant offering nationwide, we are unable to ship plugs, bedding plants and tender vegetable plants to the following areas: HS, IV41-IV49, IV51, IV55-56, KW15-KW17, PA34, PA41-48, PA60-PA78, PA80, PH40-PH44, TR21-TR24, ZE1-ZE3.
Large non-standard delivery items will be marked with a Lorry colour. Details of the lorry charges are listed below. We may need to contact you regarding delivery so please provide a contact number with all orders. For certain large items that require our 2-Man service the delivery will need to be booked in advance and a specific date and time provided by yourself and confirmed by the courier, please note if you are not at the agreed delivery address at the pre-booked date and time and delivery is not possible then we reserve the right to charge you for the cost of missed delivery and re-delivery.
Prices include VAT where applicable.
Due to courier limitations, we are unable to deliver Lorry items outside mainland UK, to Scottish Highlands, Isles or BFPO addresses.
If an additional item/s is added to your order, then a £2 surcharge will be applied in addition to the lorry delivery charge.
We reserve the right to contact you and advise an additional charge where necessary and are happy to quote for carriage of specific products to more remote areas. Some items may not be available to all areas.
We reserve the right to revise any carriage charges in the event of carrier price increase or other unforeseen circumstances. We will always advise of the carriage charge before payment is taken.
Lorry Colour Charges
If you have any further enquires about delivery please contact our customer service team
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