We don't promise to match competitors' prices - we promise to beat them!
Find your plants or seeds cheaper in another mail order catalogue and we'll give you back triple the difference!
If, after purchasing your plants, bulbs or seeds you notice the exact same variety and pack size offered at a cheaper price in a competitor catalogue, we'll give you triple the difference in Thompson & Morgan vouchers (Limited to £100 per customer).
When making a claim, please provide the following details to enable us to verify the challenge to our Price Promise:
Thompson & Morgan is proud to offer an amazing price promise guarantee on its garden essentials collection. If you manage to find the same item advertised elsewhere for less, we will match that price. Shop in complete confidence with our amazing price promise and outstanding customer service.
To qualify for our price promise guarantee, customers will need to provide a website link, screenshot or scanned image of the exact same product being sold at a lower price at the time of ordering. This listing or catalogue must be active at the time of the promotion or dated as such, and the item must be in stock and available to purchase. Customers who qualify for the price promise guarantee will have their order discounted so that the price paid for the item matches that seen elsewhere, inclusive of any postage and packing charges.
To make your Price Promise claim please email firstname.lastname@example.org
or write to:
Please note that the Plant Price Promise only applies to flowering plants, bulbs and seeds.
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